I love that phrase. Data Has No Agenda. I utter it almost daily to assist clients past the sugar high the seem to carry with them for prolonged periods after getting a referral from a … [...] read more
Of course, that's impossible. There's no such thing as a true story. As soon as you start telling a story, making it relevant and interesting to me, hooking it into my worldviews and generating emotions and memories, it ceases to be true, at least if we define true as the whole truth, every possible fact, non-localized and regardless of culture. Since you're going to tell a story, you might as well get ... read more
I spend a lot of time talking to and about the stuff that we do to make it work now. So sometimes it’s a real treat to get to talk to someone that’s so far out ahead of most of us in their thinking that you pretty much just listen with your mouth open when [...]What If Your Customers Could Talk to Your CRM is a post from: Small Business ... read more
